Printer Is in An Error State: How to Resolve the Issue in Six Different Methods

If you are a regular printer user, there is a chance that you have encountered printer is in an error state problem at least once. The message of error will appear on your computer to notify you about the issue, but it won’t always tell you what exactly the cause of it. Regardless of the cause, you can try to tackle the problem by using several helpful solutions below. These troubleshooting guides may help you fix the error state problem.

6 Solutions to Solve Printer Is in an Error State Problem

Sometimes, when you try to print a document on your printing machine, the task is unable to be done due to the unknown error that you are unaware of. At times like this, a pop-up notification contains the message of printer is in an error state will appear on your screen display. What’s frustrating is, the issue won’t resolve even after applying number of solution available. Read about six detailed solution guides below in order to tackle this particular problem by following step by step tutorials, starting from the easiest alternative solution. If the first method doesn’t work, move on the next solution and so on.

  1. Check printer’s connection and restart the printing machine
    The simplest method to resolve the issue once your printer is in an error state is to check whether the connection between your printer and device works correctly. Make sure if both devices are connected properly and showing no problem, whether you are using wired cable or using wireless network such as Bluetooth or Wi-Fi.Often times when this issue occurred, the printer error problem is able to be fixes easily by restarting the printer device. Put power of the device off by pressing on the power button or do the command from your computer. Leave them completely out of use for couple of minutes. Turn the printer back on and check if the error has gone and the message disappears.
  2. Make sure that the printing machine is online
    There is a possibility of the error message appears if your printing machine is offline. You can either turn it on manually by pressing power button on the machine or turn it on from your device. In case you opt for the latter option, then all you have to do is check and ensure that it has online status on your computer. Here’s how to do it:

    • Open the ‘Control Panel’ by searching it on the Windows Search Box.
    • On the toolbar menu, click ‘View by Large Icons’, the select ‘Device and Printers’ on the main menu.
    • To check whether the printer is online or offline, click on the printer icon. The status of printer will be shown as ‘Ready’ if the machine is online.
    • If the status is shown to be offline, right-click on the icon and click on ‘Use Printer Online’ menu.
    • After the online status has turned into ‘Ready’, see if the error notification is already gone.
  3. Reinstall your printer driver
    Incompatible printer driver may be one of the reasons or causes that your printer’s gone into the error state. Follow this guide below to update or reinstall the driver to solve the issue:

    • Open the ‘Control Panel’ by searching it on the Windows Search Box.
    • On the toolbar menu, click ‘View by Large Icons’, the select ‘Device and Printers’ on the main menu.
    • Right-click on the printer icon of your current device, then choose ‘Remove Device’.
    • Click ‘Yes’ when asked to confirm the removal of your printer device.
    • Restart your computer system.
    • After the system has been restarted, the printer will be automatically detected and installed back.
    • If it hasn’t installed yet, try to unplug the device and plug it back.
  4. Download the updated driver from your printer’s manufacturer official website
    Having an outdated printer driver could be the cause of this error problem. Below is the step by step tutorial on how to download the printer driver from its official website.

    • Check your printer model in order to search its drivers. The number or name is usually printed on the machine.
    • If you cannot locate it, open the ‘Control Panel’ by searching it on the Windows Search Box.
    • On the toolbar menu, click ‘View by Large Icons’, the select ‘Device and Printers’ on the main menu and see the listed name.
    • Open your browser and go to the official website of your printer manufacturer.
    • Choose ‘Support and Drivers’ menu or the likes. Type in your printer’s name or serial number on the search bar. Select the drivers, software, and firmware that you’d like to download.
    • Choose the operating version and its version that your computer device uses.
    • After that, click the ‘Download’ menu under the selected drivers.
    • Open the downloaded driver. Run the installation setup.
    • Restart the computer if needed.
  5. Update your Windows version
    • Click on the ‘Start’, then open the ‘Settings’ menu.
    • Select ‘Update and Security’.
    • Choose ‘Windows Update’ from the menu.
    • Click on ‘Check for Updates’.
    • Let the system check if there is any update, let the process completed.
    • Restart the system of your computer.
    • After your computer has rebooted, check if the message has disappeared and the printer is in an error state issue has resolved.
  6. Run troubleshooting for the printer
    The last solution to tackle printer is in an error state problem is to operate printer troubleshooter. If you’re using new Windows version, the troubleshooting tool is built-in within the computer. Here’s how to do it:

    • Click on the ‘Start’, then open the ‘Settings’ menu.
    • Select ‘Update and Security’.
    • Select your printer device then click ‘Troubleshoot’.
    • Allows the troubleshooter to detect the problem and fix it properly.
    • Restart the system of your computer.

When none of these solutions to fix message of printer is in an error state issue works, it is best to ask for an expert help. An expert technician will be able to resolve the issue in short time and make sure that the problem doesn’t appear again in the long run.

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